Client Testimonials

Superior Service and Rates

What my clients are saying....

"Michelle is the most kind, dedicated, and trustworthy individual. I had the pleasure of Michelle being my mortgage broker. She made the process very easy, explained everything thoroughly and went above and beyond for us. We can’t thank you enough Michelle."

"Michelle Lake worked unbelievably hard for my family. To secure us a mortgage for our first home during the worst and most uncertain time of my life. My late spouse passed earlier this year, leaving me with our 2 daughters. Our situation is definitely not the norm, and our down payment came from not the usual sources. I had to provide such detailed documentation that brought back all the fresh emotions from the beginning of this journey. It was all incredibly hard to do, but Michelle was there, to offer strength, guidance, support and positivity the entire way through. Michell ABSOLUTELY fought so hard for my families best interests. When we were having issues with firming up the condition of financing. Michelle was working unbelievably hard, going above everyone, even to the CEO of the lender, to get the situation rectified and secure the mortgage, and ultimately our future. Michelle received a ton of text messages and calls with tears saying I couldn't do this. And she was there to be the strength, sounding board and personal fighter that I needed her to be. I can not say enough about Michelle. She is professional, she is knowledgeable. She is compassionate and an absolute wonderful woman to work with. I will highly suggest her to anybody sourcing and seeking out a mortgage broker that is for the people and not the lender. Thank you so much Michelle, from the bottom of my heart, for everything you did for us!!"
Jaymee R.

"Working with Michelle made refinancing my mortgage a breeze. It was the first time I’ve had to navigate the process on my own in 16 years and her knowledge and help let me proceed with confidence. She was always available to answer my questions and got back to me quickly. I would highly recommend working with Michelle to anyone seeking assistance with a mortgage!"

"Positive: Professionalism, Responsiveness My first mortgage experience was a great one thanks to Michelle. She is professional, knowledgeable, and really worked hard to make sure I was taken care of at all points of the process, including the times where I didn't end up having the offer accepted on the property. She was available and I never felt like she kept me waiting or that I was uneasy about where we stood in the overall process. I will use her mortgage advice to my advantage and recommend Michelle to anyone. I steered hard away from the big banks immediately after realizing they couldn't be bothered to even return my call."

"Michelle was very professional and extremely efficient. She followed frequently, and answered all questions and concerns. It was a pleasure working with her."

"I would just like to personally thank you in regards to our latest mortgage renewal, you made the entire process smooth and painless. We will definitely be using your services again."

"Michelle Lake helped us through the daunting process of getting our first mortgage and she made it a breeze! She went out of her way to make the process as seamless as possible, walking us through all the steps and requirements and happily answering a million questions. She would check in with us through our home search, and made sure we had all documents in order prior to offers to ensure that was 1 less thing to worry about during acceptance and closing steps. She was always available, following up with our lawyer to ensure there were no bumps in the road and always kept us informed about the progress. Michelle was able to secure us a lower rate than initially quoted when our mortgage was secured. I would without a doubt recommend her to anyone looking for financing. Thank you again Michelle, we couldn't have done it without you!"

"Michelle is amazing to deal with, she searches the best rates/banks that will suit your needs. She is very informative and responsive to all texts/emails/phone calls and always remains positive and professional. She makes the whole process fun and easy! I highly recommend her to everyone!"

"Excellent 'service' and attention to detail. You walked us through everything so there were no surprises at all. Highly recommended for sure!"
Amanda and Jim

"Thank you so much for all your care, attention to details and hard work. The pre approval process really help make our first time home purchase a breeze!"

"I just want to say thanks. From the first phone call to the end of the process you made things seem easy. Thanks again for everything."

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